PRIVACY POLICY

Capitalized terms used in this Privacy Policy and not defined herein shall have the same meaning as assigned to them in the Terms and Conditions of Use.

Kayastha Kitchen (Brand of Kitchen Panchayat) is committed to protecting your privacy and values the trust you place in us. This Privacy Policy explains how we collect, use, store and protect your personal information when you access or use our website.

You acknowledge that you are voluntarily providing your personal information. If you choose not to provide certain required information, some features of the website may not function properly or you may not be able to access certain services.

This Privacy Policy does not apply to third-party websites linked from our website. If you visit any third-party website, you are advised to review their privacy policies separately.

Kayastha Kitchen reserves the right to update or change this Privacy Policy at any time without prior notice. Users are advised to review this page periodically. Continued use of the website shall signify acceptance of the updated Privacy Policy.

OVERVIEW

We respect your privacy and are committed to protecting it. As part of normal website operations, we may collect certain personal information from you. By using this website, you consent to the collection, use and disclosure of your information as described in this Privacy Policy.

Your personal information will not be displayed publicly or shared with other users of the website.

INFORMATION WE COLLECT

The personal information we may collect includes:

  • Name, email address, phone number and delivery details provided during order placement or contact.
  • Login details such as email ID and password (used only for authentication purposes).
  • Device information such as device ID, operating system, browser type, IP address, language and time zone for security and analytics purposes.
  • Location data (only if permitted by the user) to improve delivery and service experience.

OUR USE OF PERSONAL INFORMATION

We use your personal information for the following purposes:

  • Order processing and delivery.
  • User authentication and account security.
  • Customer support and communication.
  • Improving website performance and user experience.
  • Internal reporting, analytics and fraud prevention.

OUR DISCLOSURE OF PERSONAL INFORMATION

We do not sell, rent or trade your personal information to third parties.

However, your information may be disclosed under the following circumstances:

  • When required by law, court order or government authority.
  • To trusted logistics or service partners strictly for order fulfillment purposes.
  • To protect the rights, safety or property of Kayastha Kitchen, Kitchen Panchayat or its users.

While we follow industry-standard security practices, no internet transmission is completely secure and absolute privacy cannot be guaranteed.

DATA RETENTION POLICY

We retain your information for as long as required to provide services and for a reasonable time thereafter for legal, operational and security purposes.

If you wish to stop data collection, you may discontinue using the website or contact us for account-related requests.

TRANSFER OF PERSONAL INFORMATION

Your personal information may be stored or processed at locations outside your state or country depending on hosting or service provider infrastructure. We take reasonable steps to ensure adequate protection of your data.

Please note that transmission of information over the internet carries inherent risks, and we cannot guarantee 100% security.

PROTECTION OF PERSONAL INFORMATION

We use reasonable technical and organizational security measures such as secure servers, firewalls, encryption technologies and access control systems to protect your data.

Despite our best efforts, complete security cannot be guaranteed due to technical limitations and backup systems.

YOUR CONSENT

By using this website and providing your personal information, you consent to the collection, use and sharing of your information as described in this Privacy Policy.

SECURITY

Kayastha Kitchen uses reasonable security practices including SSL/TLS encryption and restricted access systems to safeguard your personal information. However, you acknowledge that no method of transmission over the internet is completely secure.

QUESTIONS AND GRIEVANCES

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Kayastha Kitchen (Brand of Kitchen Panchayat)
Address: 151 A Himcity Part – 1, Deva Road, Lucknow – 226028
Phone: 9792385666
Email: contact@kayasthakitchen.com

GRIEVANCE OFFICER

In accordance with applicable Indian IT laws and rules, the details of the Grievance Officer are as follows:

Name: Ajeet Kumar Bhatnagar
Address: 151 A Himcity Part – 1, Deva Road, Lucknow – 226028
Email: contact@kayasthakitchen.com
Phone: 9792385666